Buyers across the UK and US are becoming increasingly disillusioned with suppliers who deliver poor-quality Quarterly Business Reviews. Many feel like their suppliers are getting away with the bare minimum, and they won't hesitate to cancel contracts that don't provide evidence of their value.
Understand how buyers are feeling and discover what you need to do. Download the whitepaper today >
Download the whitepaper
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The QBR Delusion:
EXPOSING THE DEVASTATING IMPACT OF POOR QBRs ON REVENUE, RELATIONSHIPS AND RETENTION
This research reveals how many suppliers are suffering customer churn and loss of revenue as a result of a poor Quarterly Business Review (QBR) process.
88% of buyers state that suppliers aren’t demonstrating enough evidence of value and innovation in QBRs. 60% believe their suppliers are getting by on delivering the bare minimum. And 82% have cancelled a contract because they felt their supplier didn’t deliver enough value and innovation.
Our whitepaper reveals the critical importance of QBRs in growing revenue, relationships and retention. Download it today.
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Clientshare has built the world's leading Business Reviews platform
Our platform helps B2B enterprises across FM, Logistics, Contract Catering, BPO, RPO and ITO, to prove consistent value and innovation. Pulse digitises the Quarterly Business Review process, giving businesses the tools to create and deliver standardised high-quality reviews, and measure feedback, CSAT and NPS easily across all accounts. Pulse also provides risk analysis dashboards to help senior leaders act based on data-driven insights.
1-in-2 FTSE 100 companies already use Clientshare Pulse.