Infographic

What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

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We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

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We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

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We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

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Infographic

What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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Infographic

What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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Article

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Read more

Infographic

What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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Why you need to run Quarterly Business Reviews (QBRs)
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How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

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Five ways Quarterly Business Reviews impact retention and growth
Open now

Infographic

What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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5 ways to optimise your Quarterly Business Review (QBR) meetings
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Read more

Infographic

What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Infographic

What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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Infographic

Five ways Quarterly Business Reviews impact retention and growth
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Why you need to run Quarterly Business Reviews (QBRs)
Read more

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What to include in your Quarterly Business Reviews (QBRs)
Read more

Infographic

What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

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Think your customers are happy?
Get the eBook

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Why you need to run Quarterly Business Reviews (QBRs)
Read more

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Five ways Quarterly Business Reviews impact retention and growth
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What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

Related resources

White paper

Think your customers are happy?
Get the eBook

Article

Why you need to run Quarterly Business Reviews (QBRs)
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Infographic

What do buyers want to see in your Quarterly Business Reviews (QBRs)?

Are you providing your buyers with the advice and direction they are looking for? 60% of them report experiencing only the bare minimum from suppliers in their Business Reviews.

We surveyed 200 senior buyer stakeholders in our research, The QBR Delusion, to discover what their suppliers could do to improve their Quarterly Business Reviews and reduce the risk of churn. 

This resource highlights what we were told your buyers want to see within their Business Reviews meetings, and beyond:

Image for What do buyers want to see in your QBRs - infographic

 

Related resources

Article

3 easy steps to personalise your Quarterly Business Reviews (QBRs)
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"Engaged and satisfied customers buy 50% more frequently, spend 200% more each year and are five times more likely to display brand loyalty"

- Gartner, KPMG Nunwood
QBR discussion guide

Download our research whitepaper, 'The QBR Delusion'

We interviewed hundreds of buyers of Logistics, FM, Contract Catering, IT, RPO and BPO services from the UK and US. The research uncovers an undeniable feeling among buyers that their suppliers need to start delivering better QBRs if they want to keep their business. Learn more about how your customers think you're losing out on key opportunities with them today.