Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

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Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

3 questions to ask to optimise your Quarterly Business Reviews (QBRs)
Read more

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

Why you need to run Quarterly Business Reviews (QBRs)
Read more

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 ways to optimise your Quarterly Business Review (QBR) meetings
Read more

Article

3 questions to ask to optimise your Quarterly Business Reviews (QBRs)
Read more

Article

3 easy steps to personalise your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

Why you need to run Quarterly Business Reviews (QBRs)
Read more

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 ways to optimise your Quarterly Business Review (QBR) meetings
Read more

Article

3 questions to ask to optimise your Quarterly Business Reviews (QBRs)
Read more

Article

3 easy steps to personalise your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

3 questions to ask to optimise your Quarterly Business Reviews (QBRs)
Read more

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

Why you need to run Quarterly Business Reviews (QBRs)
Read more

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 ways to optimise your Quarterly Business Review (QBR) meetings
Read more

Article

3 questions to ask to optimise your Quarterly Business Reviews (QBRs)
Read more

Article

3 easy steps to personalise your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

3 questions to ask to optimise your Quarterly Business Reviews (QBRs)
Read more

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

Why you need to run Quarterly Business Reviews (QBRs)
Read more

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 ways to optimise your Quarterly Business Review (QBR) meetings
Read more

Article

3 questions to ask to optimise your Quarterly Business Reviews (QBRs)
Read more

Article

3 easy steps to personalise your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

3 questions to ask to optimise your Quarterly Business Reviews (QBRs)
Read more

Article

5 reasons Quarterly Business Reviews (QBRs) are essential for B2B enterprises
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

Why you need to run Quarterly Business Reviews (QBRs)
Read more

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

5 ways to optimise your Quarterly Business Review (QBR) meetings
Read more

Article

3 questions to ask to optimise your Quarterly Business Reviews (QBRs)
Read more

Article

3 easy steps to personalise your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Article

How Quarterly Business Reviews (QBRs) can help you reduce risk of churn
Read more

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

Infographic

Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

Why you need to run Quarterly Business Reviews (QBRs)
Read more

Article

What to include in your Quarterly Business Reviews (QBRs)
Read more

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

Related resources

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Article

Why you need to run Quarterly Business Reviews (QBRs)
Read more

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Five ways Quarterly Business Reviews impact retention and growth
Open now

Article

Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

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Communicate your sustainability successes in your QBRs

Your Quarterly Business Reviews (QBRs) are your most valuable platform for sharing progress, efficiency and success. As such, it’s the ideal time to showcase your sustainability efforts to stakeholders in an environment where you already have their attention. 

zbynek-burival-4NhqyQeErP8-unsplash
 

Today, sustainability is a moral imperative, and highlighting your efforts towards sustainability communicates that you are a forward-thinking and responsible enterprise. It resonates with audiences who prioritise and consider environmentally and socially sustainable businesses.  

The good news? Many sustainability wins are already part of your everyday operations and are worth highlighting in your reporting as part of your regular business reviews.  

Here’s how to effectively incorporate sustainability into your QBRs to showcase your efforts without adding unnecessary effort:

 
1.  Sustainability as a core value
 
Many of the goals and improvements you report on in your QBR may already align with sustainable practices, such as increasing operational efficiency, reducing waste or improving resource management. Link these topics together with an over-arching narrative of sustainability. 
 
This approach positions sustainability as an integral part of your narrative, rather than a separate initiative. 
 

headway-5QgIuuBxKwM-unsplash (2)

2. Tying sustainability to key metrics
 
You’re already sharing key data in your QBRs, so integrate sustainability data into your narrative. Highlight how operational improvements, cost savings or process changes contribute to environmental and social goals.
 
  • Operational efficiency: Report reductions in energy usage, water consumption or waste production. 
  • Cost savings: Show how cutting resources leads to savings while advancing sustainability. 
  • Customer impact: Link CSAT or NPS feedback to sustainable practices that align with their values.
 
Including sustainability alongside other performance metrics exemplifies how sustainability strengthens your overall outcomes. 
 
 
3. Success stories
 

Numbers are powerful but backing them up with stories makes them relatable and meaningful. Highlight real-world examples or success stories within your operations that illustrate your commitment to sustainability. 

Compelling narratives let your stakeholders connect emotionally with your efforts and makes the numbers tangible and memorable. 

 
 
4. Existing wins

You are likely already meeting sustainability requirements or industry standards (e.g. reducing emissions and complying with ESG regulations). Use your QBR to highlight these achievements as proactive, intentional efforts that drive value. 

By reframing necessary efforts as intentional successes, you present yourself as responsible and innovative without adding extra work. 

 

amy-hirschi-JaoVGh5aJ3E-unsplash

5. Sustainability as a business goal
 

Position sustainability as a competitive advantage rather than a side effort. Many sustainability initiatives probably already align with your core business goals, such as growth, profitability, and customer satisfaction. 

By linking sustainability to business growth, you emphasize that it’s a value driver, not just a moral obligation. 

 
 
6. Set goals 

Finally, use your QBR to outline future sustainability goals alongside your business objectives. This demonstrates long-term commitment and keeps your organization accountable. 

By setting achievable goals, you signal progress while inspiring confidence among your stakeholders. 

 

ux-indonesia-WCID2JWoxwE-unsplash

Final thoughts 

 

Your QBR is already a platform for sharing progress, efficiency and success. By adding sustainability to the discussion, you project to your stakeholders that you are a responsible and conscious enterprise. The key is to understand how your sustainability efforts connect to business metrics, stories and goals you’re already reporting on, to reduce additional work. 

With this approach, sustainability becomes not just something you do, but a core part of how you operate and succeed. 

 

Loke_Wangelin_Clientshare

 

Read more:

Link to Clientshare's research into the impacts of poor-quality Quarterly Business Reviews (QBRs) on revenue, relationships and retention

What should you include in your QBR deck - QBR Hub - thumbnail-3

Getting relevant stakeholders into QBRs - QBR Hub - thumbnail (1)-2 

 

 

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