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Product Release Notes

Clientshare-Pulse-grouped-product-image

Product Update: October 2024

Product updates:

  • Review follow-up request process page made more clear
    The thumbs up/down icons in the review follow-up section have been removed and a ‘Submit’ button has been added.
  • Review content page adapts to the number of attachments
    Thumbnails of content items now become bigger/smaller depending on the number of items added, making the best use of all the available space of the content page.
  • Improved the review design
    Various review design elements have been refreshed, including the progress tracker, the scoring page and the feedback page.

Product fixes:

  • Chronological order of follow-up requests
    Follow-up requests were displaying in the reverse order for some accounts. All requests are now arranged in date order, with the latest at the top of the list.
  • Content preview load time reduced 
    The preview window of some content items was taking a long time to load for some accounts. The load time is now considerably reduced for all file sizes.  

 

 If you have any further questions about these updates, please contact your Clientshare representative or email us at: support@myclientshare.com 

Product Update: September 2024

Product updates:

  • Increased personalisation for user notification of new licences added to Organisation

 

Product fixes:

  • Pulse domain flagged by scanning software, leading to its inclusion on some security vendors' warning lists. Google automatically triggered the domain to be blocked as a precaution. Pulse remained secure throughout and no risk was posed to users.
    Following internal review, the Clientshare team worked with Google who reassessed, and removed, the restriction. All systems are now accessible, and no data was compromised,
  • Issue with export function for Pulse data fixed.
  • 'Missing' scorecard showing pulse Index data reinstated on Client Dashboards.

Product Update: August 2024

Product updates:

  • Updated Multiple Client Review access for users of the feature
  • Altered the ability to transfer licenses between workspaces
  • Improved log-in experience for single-workspace users
  • Enhanced import functionality to be asynchronous and import larger files
  • Review translations improved for: Spanish & Portuguese

 

Product fixes:

  • One-off instance of multiple review reminders being sent diagnosed & resolved

Product Update: July 2024

Product Updates:

  • Share-to-many set to 40 clients, serving to improve the current experience & support the scalability of the share-to-many feature
  • Custom email domains enabled; allowing reviews & notifications to be sent from the user's email address, creating a personalised experience

Product Update: June 2024

Product updates:

  • Improvements to in-product navigation to streamline user experience
  • Review translations improved for: Spanish, French, German & Italian

 

Product fixes:

  • Additional notification emails sent to some review recipients within the US

Product Update: May 2024

Product updates:

  • Clientshare branding reduced on reviews and recipient-facing emails
  • Review translations improved for: Brazilian-Portuguese

 

Product fixes:

  • Issues with thumbnails & names of files added to reviews fixed
  • Upload speed for user profile pictures optimised
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