How Clientshare Pulse Benefits: SEKO Logistics

 

 

 
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Daniel: "At SEKO Logistics, Pulse has helped us get better reviews of our clients, get more feedback and be able to react when we get negative scores to turn them into positive scores. Pulse 2.0 will give us the ability to give our clients a structured format when we do QBRs and MBRs with them, making sure our account managers have the ability to manage our clients' reviews in the same way throughout our global organisation."

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We interviewed 100 senior leaders of B2B enterprises across the Logistics, FM, Contract Catering, IT, RPO and BPO sectors from the UK and US. The research reveals the failures of today's QBRs and highlights the urgent need for better business conversations. Learn more about where you can improve your QBRs to protect your margin and grow relationships with buyers today.