How Clientshare Pulse Benefits: Ricoh

 
 

Transcript:

Maggy: "Ricoh has just implemented Pulse for all of their top 100 global customers.  The feedback so far from the teams has been brilliant.  It's really easy to use and I think that really is the strength of Pulse, the simplicity.

 

And I think this tool really hits the mark in capturing CSAT feedback and NPS scoring from our customers. I think some of the new features have been really, really good, especially the templating. So especially for some of our mid-segment customers, I think that's going to be great."

 

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