"Clientshare, the company behind the world’s leading business reviews platform, Pulse, has released its latest whitepaper: The QBR Frustration. The newly commissioned research proves the urgent need for Facilities Management, Logistics and Process Outsourcing suppliers to improve their Business Review processes if they want to continue to grow and retain their customer accounts. The findings uncover critical gaps in how these suppliers communicate with key buyers and shows why opportunities for growth are being missed.
71% of senior stakeholders in supplier businesses point to Quarterly Business Reviews (QBRs) and regular review meetings as their number one opportunity to evidence consistent value and innovation to buyers – and 68% of these buyers agree."
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