"Eighty per cent of suppliers fear margin erosion due to poor business review practices according to the findings released in a new white paper ‘The QBR Frustration‘ from Clientshare, the company behind business reviews platform, Pulse.
Seventy-one per cent of senior stakeholders in supplier businesses point to Quarterly Business Reviews (QBRs) and regular review meetings as their number one opportunity to evidence consistent value and innovation to buyers – and 68 per cent of these buyers agree. Yet the research showed that suppliers are struggling to demonstrate their value in these meetings, with the majority expressing concerns about current review practices. Missing the mark on QBRs can be costly, as a lack of feedback and insights from buyers has led to more than half (54 per cent) of suppliers experiencing unexpected contract loss in the past two years."