i-FM: Business review processes need improvement

Jess Kelly
February 12, 2025

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"New research shows 80% of suppliers fear margin erosion due to poor review practices.

Clientshare, the company behind the leading business reviews platform, has released its a new white paper, The QBR Frustration.  Newly commissioned research proves the urgent need for facilities management, logistics and process outsourcing suppliers to improve their business review processes if they want to continue to grow and retain their customer accounts. The findings uncover critical gaps in how these suppliers communicate with key buyers and show why opportunities for growth are being missed." 

 

 

Download our research

The QBR Frustration whitepaper front cover

Download our research whitepaper, 'The QBR Frustration'

We interviewed 100 senior leaders of B2B enterprises across the Logistics, FM, Contract Catering, IT, RPO and BPO sectors from the UK and US. The research reveals the failures of today's QBRs and highlights the urgent need for better business conversations. Learn more about where you can improve your QBRs to protect your margin and grow relationships with buyers today.