Webinar: The Year of Client Obsession

Joe Brownill
January 16, 2020

Blog thumbnail - webinar Justin Ablett

Companies that are client obsessed and deliver a world-class Customer Experience to their clients can achieve 3 results:

1. They retain more customers

2. They grow their accounts

3. They don't throw away profits at renewals

Easy and affordable changes to your Customer Experience can incrementally effect your retention and growth percentages, in any account size.

The webinar below discusses the best tools to get closer to your customers, how companies are using Customer Experience to retain customers, and why Customer Experience has become critical to revenue goals.

 

Headquartered in London, the Clientshare purpose is to help companies retain and grow contracts. Clientshare works with companies like Interserve, Xerox, Guidant Global and CH&Co helping improve buyer-supplier relationships, making business easier and improving retention rates, typically by 18%.
QBR discussion guide

Download our research whitepaper, 'The QBR Delusion'

We interviewed hundreds of buyers of Logistics, FM, Contract Catering, IT, RPO and BPO services from the UK and US. The research uncovers an undeniable feeling among buyers that their suppliers need to start delivering better QBRs if they want to keep their business. Learn more about how your customers think you're losing out on key opportunities with them today.