Client Share Online Terms and Conditions

Client Share Platforms Terms Of Use

These terms of use (together with the documents referred to in it) (Terms) tells you the terms of use on which you may make use of the internet sharing platform operated by Client Share Ltd (Platform). Use of the Platform includes accessing, browsing, or registering to use the Platform.

Please read these Terms carefully before you start to use the Platform. By using the Platform, you confirm that you accept these Terms of use and that you agree to comply with them.

If you do not agree to these Terms, you must not use the Platform.

Other Applicable Terms

These Terms refer to the following additional terms, which also apply to your use of the Platform:

Master Services Agreement, if you purchase services from us, the relevant master service agreement and any SLAs will also apply to you (MSA). In the event of any conflict between the MSA and these Terms, the MSA will apply.

Our Privacy & Cookie Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us and which sets out information about the cookies on the Platform. By using the Platform, you consent to such processing and you warrant that all data provided by you is accurate.

Information About Us is a web-based platform operated by Client Share Ltd, a limited company registered in England and Wales under company number 08681337 and have its registered office and main trading address at 270 Kingsland Road, London E8 4DG. In these Terms references to we and our mean Client Share Ltd and references to you, your, user and customer mean the user of the Platform.

Changes To These Terms

We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes To The Platform

We may update the Platform from time to time, and may change the content at any time. However, please note that any of the content may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that the Platform, or any content on it, will be free from errors or omissions.

Accessing The Platform

The platform is made available on an “as is” basis. We do not guarantee that the Platform, or any content on it, will always be available or be uninterrupted. Access to the Platform is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Platform without notice. We will not be liable to you if for any reason the Platform is unavailable at any time or for any period. The above exclusions are subject always to the MSA.

You are responsible for making all arrangements necessary for you to have access to the Platform. You are also responsible for ensuring that all persons who access the Platform through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your Account And Password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at

Intellectual Property Rights

Intellectual Property means all intellectual property and associated intellectual property rights including patent, trade mark, service mark, copyright, trade dress, logo and trade secrets and other rights in Confidential Information.

Confidential Information means all information, however conveyed or presented, that relates to the business, affairs, operations, customers, processes, budgets, pricing policies, products or services, strategies, developments, trade secrets, know-how, personnel and suppliers of the disclosing party and any other information that is clearly identified as confidential by a party as being confidential to it (whether or not marked as “confidential”) or which reasonably ought to be considered as confidential. Customer Confidential Information means Confidential Information belonging to the Customer and includes Customer Content. Client Share Confidential Information is Confidential Information belonging to Client Share and includes Client Share Intellectual Property (for example, these Terms, Statements of Work, Client Share Tools, Client Share Customer Tools, Client Share Software).

We are the owner or the licensee of all Intellectual Property rights whatsoever in the Platform, and in the material published on it, save to the extent such material is published by other customers. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Your use of the Platform does not grant or imply grant of any right title or interest to such Intellectual Property, except that you have a limited license to use the Platform on and subject to these Terms and the MSA.

To the extent that the Platform may incorporate Client Share’s intellectual property, Client Share grants to the Customer a non-exclusive, perpetual (subject to revocation for default under this Agreement or the respective Statement of Work), fully-paid up right to use, display and reproduce such Client Share Intellectual Property only to the extent necessary for use of the Platform by the customer according to these Terms and for the Customer’s customary business purposes and for the purpose set out in the respective Statement of Work, and not of re-sale, licence or distribution outside the Customer’s organisation.

The Customer will defend, indemnify and hold Client Share harmless, at the Customer’s expense, and will pay all reasonable costs, damages and legal fees awarded against Client Share in the event of any claim made or loss suffered in respect of the actual or alleged infringement of Intellectual Property relating to Client Share’s use of customer content.

All Intellectual Property in the design, creation, administration and any associate computer coding of Client Share software and Client Share tools shall remain the sole property of Client Share. Client Share software and Client Share tools cannot be recreated or copied in any form by the Customer.

You may print off one copy, and may download extracts, of any page(s) from the Platform for your personal use and you may draw the attention of others within your organisation to content posted on the Platform.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Platform must always be acknowledged.

You must not sub-license any part of the content on the Platform for commercial purposes without obtaining a licence to do so from us or our licensors.

No Reliance On Information

The content on the Platform is not intended to amount to advice on which you should rely.

Although we make reasonable efforts to update the information on the Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on the Platform is accurate, complete or up-to-date.

Limitation Of Our Liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

The Platform is provided on an “as is” basis and your sole remedy for any losses or dispute shall be to cease using the Platform. Without prejudice to the preceding sentence, our total liability to you shall be limited to the amount we have received from you for using the Platform.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Platform or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, the Platform; or use of or reliance on any content displayed on the Platform.

We will not be liable for: loss of profits, sales, business, or revenue,
business interruption,
loss of anticipated savings,
loss of business opportunity, goodwill or reputation or
any indirect or consequential loss or damage.

The platform is for business customers only.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Platform or to your downloading of any content on it, or on any web platform linked to it.

We assume no responsibility for the content of web platforms linked on the Platform. Such links should not be interpreted as endorsement by us of those linked web platforms. We will not be liable for any loss or damage that may arise from your use of them.

Uploading Content To The Platform

Whenever you make use of a feature that allows you to upload content to the Platform, or to make contact with other users of the Platform, you must comply with content standards (as we reasonably determine) together with any other applicable terms and conditions, including without limitation the MSA. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty.

Any content you upload to the public area of the Platform will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Platform a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in the next paragraph (Rights you licence).

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Platform constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Platform.

We have the right to remove any content you make on the Platform if, in our opinion, your post does not comply with content standards (as we reasonably determine).

The views expressed by other users on the Platform do not represent our views or values.

Rights You Licence

When you upload or post content to the Platform, you grant the following licenses:

To the extent that you share your confidential information and/or Intellectual Property on the Platform you grant the following licenses:

Client Share shall have a perpetual non-exclusive fully-paid up right to use such data to the extent necessary for Client Share to view Platform usage information and/or use such data to maintain and enhance the Platform services (including user personal information).

Other users of the Platform shall have a perpetual non-exclusive fully paid up right to use such data obtained via the Platform for its own business purposes, on and subject to any contractual obligations between you and the other user.

For the avoidance of doubt, Client Share shall not have any right to access or use your data (other than statistical usage data) unless expressly invited by you to access such data and then such data will always be treated in accordance with Client Share’s privacy policy.


We do not guarantee that the Platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology systems in order to access the Platform. You should use your own virus protection software. You must not misuse the Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Platform, the server on which the Platform is stored or any server, computer or database connected to the Platform. You must not attack the Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.

You will not reverse engineer, disassemble or decompile any prototypes, software or other tangible objects which embody the Platform or Client Share Intellectual Property.

Linking To The Platform

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Platform in any web-platform that is not owned by you. We reserve the right to withdraw linking permission without notice.
The web platform in which you are linking must comply in all respects with the content standards (as we reasonably determine).

If you wish to make any use of content on the Platform other than that set out above, please contact us.

Third Party Links And Resources In The Platform

Where the Platform contains links to other platforms and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those platforms or resources and accept no liability for them.

Applicable Law

These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Standard Terms and Conditions of Use

When you register to use or participate on this website you are using a website created and managed by Client Share Ltd. Client Share Ltd. may collect from you the following information:

Full name and online screen name

Contact information including email address

Name of your company and job title

Site activity

Any other information you choose to send to us

Information submitted to us will be used to display your screen name, image, company and job title on the website. Neither Client Share Ltd., Client Share Ltd. Affiliates, Client Share Subcontractors nor Client Share Customers will display, sell, lease or distribute any information collected to third parties unless we have your permission or are required by law to do so.